Refund policy
Returns & Exchanges
We want you to feel the piece fully. If it doesn't speak to you, we'll make it right. Returns are accepted within 30 days of delivery for unworn, unwashed items in original condition with all tags attached.
- Sale items and limited-edition drops are final sale
- Exchanges are subject to availability
- Return shipping costs are the responsibility of the customer unless the item is defective
- Refunds are processed within 5–7 business days of receiving the returned item
To initiate a return, contact us at returns@generosity.com with your order number and reason for return.